All GORUCK gear and apparel is covered by our Scars Lifetime Guarantee. If you manage to wear out or damage gear through use, we will repair or replace it at our discretion. Proof of purchase is not required — our products are identifiable — and there are no time limitations. Hence lifetime.
Our footwear is built to outperform typical shoes, but footwear will wear down over time. We stand behind every pair with a guarantee against manufacturing defects in materials or workmanship. Normal wear from use is not covered.
We build premium products and with that comes premium service. It's a high-touch process, a conversation about your gear and how you use it, and we like it that way. Fill out the appropriate form below and we will take care of you.